Residential Snow Removal Service
Find answers to commonly asked questions about our service, equipment, and service areas.
Do you offer residential snow removal service?
Yes! We specifically service residential properties in South Lake Tahoe including primary residences, second homes, and VHRs.
Where are your service areas?
We service most neighborhoods in South Lake Tahoe including the following:
– Heavenly
– Ski Run
– Bijou
– Montgomery Estates
– Cold Creek
– Golden Bear
– Tahoe Keys
– Gardner Mountain
– Al Tahoe
Do you clear driveways?
Yes, we offer driveway snow clearing as a standard service which includes bearbox and mailbox access if they are attached to or nearby your driveway.
Do you shovel walkways?
Yes, we offer entryway shoveling as a service. Please note that shoveling availability fills up early on in the season, and we are not able to shovel large flights of stairs or excessively long walkways.
Is snow removal service worth it in South Lake Tahoe?
Many South Lake Tahoe homeowners feel that hiring a snow removal service is worth it. Our alpine climate has the potential to bring huge winter storms, and many of our clients appreciate not having to worry about clearing multiple feet of snow or large icy berms by hand.
Do you offer seasonal contracts?
Yes, we offer seasonal contracts with flat rate pricing for the whole winter. You can request a seasonal contract here or by giving us a call/text at (530) 541-5749.
Can I request a one-time removal?
Yes, we offer one-time snow removal service. Pricing and scheduling is dependent on your property, the amount of snowfall, and our regular route schedule. You can request one-time service here or by giving us a call/text at (530) 541-5749.
What type of equipment do you use?
We primarily use Bobcat tractors with snowblower attachments and Honda walk-behind snow blowers.
Do you have reliable customer service?
Yes! We pride ourselves on providing an excellent customer service experience. Our team is available to assist you via email, phone, or text, and we will always do our best to answer the phone or get back to you as soon as possible.
Season Contracts/Estimates
We make the sign up process easy. Simply request an estimate and we’ll walk you through the rest.
How long is the snow removal season?
Our season contracts run from November 1st to April 15th each winter.
When should I sign up?
We recommend signing up in the early fall to ensure you are able to secure seasonal service before our routes fill up. However, we are often able to accommodate clients throughout the winter, so we always recommend requesting a quote!
How do I request an estimate?
You can request a quote here or by calling or texting us at (530) 541-5749
What is included in my season contract?
Our season contracts include unlimited clearings during the contract period. Our base service is driveway clearing, but other services can be added on as well.
How much does seasonal snow removal cost?
Seasonal rates are determined by your neighborhood, the size of your driveway, and whether your property has any unique challenges.
What types of payments do you accept?
We accept fee-free credit card payments, ACH payments, and checks.
During a Storm/Route Dispatch
Learn more about how it works and what to expect when we dispatch our snow removal routes.
How much snow has to fall to trigger service?
Routes are dispatched when snowfall reaches 4″ throughout our service area.
How many times do you clear during a storm?
We run our routes once per 24 hours during an active storm.
How do I know when to move my vehicle before you arrive?
We offer automatic text notifications when we are 5 houses away from your property to provide ample time to move any vehicles or obstacles. If you are not able to move your vehicle, that’s okay! Our crew will do their best to safely clear behind your vehicle so that you can get out later.
Where does the snow get placed?
Our crew will blow the snow from your driveway into a safe place in your yard for storage. We always make sure there is ample space for snow storage on your property when providing you with a quote.
What time does your crew start their route?
Our crews begin their routes early, usually around 4am – 5am. We prioritize early morning dispatch times to provide our clients with earlier, more convenient service times. This also helps us provide consistent service times for all of our clients.
What happens if snow continues to fall after my driveway is cleared?
We strategically time our routes so that we are able to capture the majority of snowfall during a storm, so if snow is still falling after we leave, the accumulation should be minimal.
How do I know when the operator is on the way?
We primarily use Bobcat tractors with snowblower attachments and Honda walk-behind snow blowers.
Snow Removal for Vacation Rentals & Second Homes
Snow removal is often seen as a necessity for second homes and VHRs. Learn more about how seasonal service can make your weekend getaway a breeze, or get you another 5 star review for your rental property.
Do you service second homes and vacation properties?
Absolutely! We have plenty of experience servicing second homes and vacation homes in South Lake Tahoe, and are able to work with your property management company to provide service updates.
Can you clear my driveway if I’m not in Tahoe?
Yes. In fact, we consider this a great time to clear snow at your property because it ensures your home is accessible when you arrive and prevents damage to your property from excessive accumulation.
How do I know when my property has been serviced?
We offer automatic text notifications to let you know when we are getting close and when service is complete.
Can I monitor the snow removal crew?
Yes, we offer live tracking of our crews in your client portal so that you can have peace of mind knowing that our crew is on the way, even if you aren’t in town.
Still Have a Question?
Choosing a snow removal company can be a big decision, and we are happy to answer any other questions you might have about our service and whether it’s the right choice for your property.
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