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Call/Text

530-541-5749

Email

office@sierranevadasnowremoval.com

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Frequently Asked Questions

Find answers to commonly asked questions about our products and services.

How much snow has to fall for a crew to be dispatched?

We begin our routes when there is an average of 4 inches of snow on the ground in our service area, and we prioritize early-morning removal.

What time will my driveway be cleared?

We start our routes very early in the morning. The amount of time it takes to move through our routes varies based on the amount of snowfall (more snow = longer route times). Fortunately, live tracking is available for all of our routes so you can see how far away your operator is.

How do I know if my operator has started their route?

We recommend checking your client portal for live tracking of your operator.

How do I log into my client portal?

Please use the following link to set up your account and log into your client portal.
https://app.nektyd.com/login/

When are the season contract start/end dates?

Our season contracts run from November 1st to April 15th every year.